FREQUENTLY ASKED QUESTIONS

The following is a list of the most commonly asked questions about our site and our products. If you have not found your question and answer below, feel free to click on contact us. 

Q. Is it safe to order on-line with my credit card on this web site?
A. YES! All transactions on the CheapSk8Shoes.com website are completed on our secure server and are transmitted in a secure encrypted format.

Q. How do I know that I'm getting the best deal from CheapSk8Shoes.com?
A. YOU ARE! CheapSk8Shoes.com is one of the leading fully authorized online dealers in the world. We know the industry from our many, many  years in business. We offer our customers the best products on the market at the lowest advertised prices guaranteed. We will not be beat on Price or Service. Check out our 30-Day Price Guarantee.

Q. What if I don't like what I ordered and want to return it?
A. No worries. CheapSk8Shoes.com has a "Hassle-Free" return/exchange policy. Take a look at our Warranties and Returns page for more information.

Q. What if I don't see a product on the CheapSk8Shoes.com website that I want to order?
A. Contact us. If the manufacturer has the product in stock, we will get it for you quickly. We will special order most products at no extra cost.

Q. Does CheapSk8Shoes.com mail a print catalog?
A. NO!  Click on our Online catalog which is updated daily. It will give you the most current and complete selections available. Printed catalogs cannot be updated and mailed as quickly as the products change. It is important to CheapSk8Shoes.com to provide you with only the latest available product information and availability.

Q. How can I get sponsored by CheapSk8Shoes.com?
A. At this time, CheapSk8Shoes.com does not have sponsored teams.

Q. Do you give out free stickers?
A. Yes, but you have to place an order with us. We send out free stickers with every order.

Q. How do I set up an account?
A. Click here.

Q. How do I change my account information?
A. Click here, login, and follow the directions.

Q. I forgot my login information?
A. Click here and use the "Forgot Your Password?" form.

Q. What is a wish list?
A. A wish list is a place where you can keep track of gift items you would like to recieve. You can share your wish list and view wish lists that others have created. Click here for details.

Q. How does the CheapSk8Shoes.com Electronic Gift Certificate program work?
A. Simply click on the Electronic Gift Certificate link, select the desired value, and follow the online checkout process. Once your order has been processed and approved, the recipient will receive a personal email from us with the good news that you hooked them up.